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ASB Agreement May 2020 – Appendix 11

This document outlines the Service Level Agreement (SLA) applicable to the ASB Service. It defines the structure and responsibilities of First-, Second- and Third-Level Support, detailing how issues are managed and escalated across support levels.

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ASB Agreement May 2020 – Appendix 8

This document comprises a specification of certain provisions in the Articles of Incorporation of ANNA and documents additional conditions as imposed by the ANNA General Meeting. Main focus is on the rights and obligations associated with ISO 6166 and otherstandards…

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ASB Agreement May 2020 – Appendix 7

This document provides an overview of the ASB governance structure and related reporting obligations under the current agreement. It outlines the roles of the Supervisory Committee, Advisory Committee and Transition Committee. The document also describes the Contractors’ obligation to submit…

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