We are hiring

We’re hiring!
The Admin and Project Support Assistant role is a unique opportunity to support the Management Team of the Association of National Numbering Agencies (ANNA). We are a global, financial services member association seeking to foster standardisation within the financial industry and we help organisations address their regulatory obligations as well industry challenges as the market continues to evolve. 

We are looking for a motivated team member to help ensure the smooth running of ANNA’s operations. Candidates must have financial services experience and a foundational understanding of our industry. WordPress website maintenance experience is also required.

If our organisation, our mission and the skills requirements are a good fit for you, we would love to hear from you. More information about us is below.

Apply now to contribute to our mission of enhancing transparency and efficiency worldwide. Submit your CV and cover letter to stephan.dreyer@anna-web.org FOA Stephan Dreyer. Deadline for application is 13 September 2024.

Candidates who have made the shortlist will be invited to the interview process and will be notified by email.

The Role 

The role of the Administrative and Project Support Assistant will provide a diverse range of support for the general administrative functions of the business and project related activities including, preparation of documents and reports, compiling records, scheduling meetings, organising and maintaining information, coordinating calendars, analysing data, website maintenance, responding to enquiries and escalating and redirecting issues as required.

The Admin and Project Support Assistant will report to the Management Team to support the Members of the Association and the Board of Directors.
Candidates must be eligible to work in the EU-this is a full-time on-site position based in Brussels, Belgium


Key Responsibilities

• Provides general administrative support to ensure efficient operations, and contributes to team effort by accomplishing related results as needed. Provides support for meetings and events, including organisational activities, agenda drafting, travel arrangements and minute taking
• Prepares presentations and other documents in support of the needs of the Management Team and Board of Directors, including branding, proof-reading, and formatting
• Supports the Management Team with a range of administrative tasks through reporting, tracking, monitoring, and clear communication with the Management Team
• Maintenance of website content
• Management of diverse projects to support the needs of the business
• Organise and tracking of annual policy updates
• Preparation of internal management information, development and maintenance of reports
• Recording and maintenance of information related to the ANNA Membership in CRM   
• Responding to internal and external queries and requests and escalation where required
• Assisting with communications with ANNA members and Industry participants contacting ANNA
• Some travel may be required.

Key Skills and Industry Experience

• High School diploma, degree or equivalent education welcome
• Strong written and verbal communication skills essential 
• 3 years of administrative assistant experience in financial services
• Experience with WordPress and website maintenance
• CRM management and maintenance experience
• Experience in financial services reference data 
• Understanding of the financial services regulatory framework is a distinct advantage
• Project management and delivery experience
• Knowledge of appropriate software including: Microsoft Word, Excel, SharePoint, Outlook, PowerPoint and Adobe Acrobat
• Languages: English – fluent verbal and written, other languages an advantage

Key Attributes

Integrity: 

• A sustained drive and energy to deliver support service to time and quality

Partnership

• Collaborative, pro-active and demonstrates initiative
• Prioritises activities according to business and operational need
• Puts project management methodologies in place e.g. schedules of work; progress reports 
• Deals with conflict successfully

Innovation

• Open to and willingly adopts new processes / approaches / ways of working
• Seeks information/inputs from colleagues/business partners
• Analyses issues to identify the most appropriate solutions
• Utilises all available resources and toolsets to investigate and resolve problems
• Open to growth opportunities

Excellence

• Delivering oral and written communications that are tailored to their audience’s needs, exhibiting politeness, professionalism, and a customer-service oriented manner
• Willingly putting in the effort to ensure activities are completed on time and to the quality required
• Analytical and problem solving, with a high attention to detail

About ANNA

The Association of National Numbering Agencies (ANNA) is a global member association seeking to foster standardisation within the financial industry by upholding the International Organization for Standardization (ISO) principles and by promoting ISIN, FISN and CFI codes for financial instruments. This is done through ongoing, collaborative work with market participants, regulators and other standards bodies. 

At the heart of ANNA are the member National Numbering Agencies (NNAs), responsible for ISIN, FISN and CFI assignment and maintenance, who are the central point for knowledge in their jurisdictions and are able to assist their local communities and help elevate any local challenges or concerns to the international level. Once NNAs have assigned the identifiers and their associated data, ANNA works to consolidate the global data set via a centralised depository, the ANNA Service Bureau, ASB, to maintain data quality and build global interoperability.  

ANNA is the registration authority for two ISO standards: the International Securities Identification Number (ISIN), a code that uniquely identifies a financial or referential instrument, as well as the Financial Instrument Short Name (FISN), which provides essential descriptive information about an instrument in the form of a human readable alias.  

How we work

We help organisations address their regulatory obligations as well as address new industry challenges as the market continues to evolve, so they can focus on developing core business strategies and continue to innovate. It is more important than ever for the industry to work together to find ways to mutualise areas where all can benefit. By adopting global industry standards, organisations are able to meet regulatory requirements and help improve transparency, stability and efficiency.  

We work with the industry to continuously develop and promote standards in-line with industry needs and market evolution, such as with the emergence of digital assets. ANNA’s flexible and collaborative approach encourages discussion to implement new models and new approaches, and we believe it is in the interest of the market as a whole to do this in a collaborative, centralised manner rather than on an individual basis. ANNA also collaborates with other institutions on complementary ISO standards initiatives to service the industry.  Additionally, by putting in place rigorous governance around the development, allocation and sharing of the ISIN and FISN standards, we help facilitate open, transparent markets with no barriers to access, while protecting the integrity of the standard. 

Get in touch!

If our organisation, our mission and the skills requirements are a good fit for you, we would love to hear from you. Submit your CV and cover letter to stephan.dreyer@anna-web.org, FOA Stephan Dreyer. Deadline for applications is 13 September 2024. 

Candidates that have made the shortlist will be invited to the interview process and will be notified by email.